Bristol Community College
2-year college 9,000 students
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"Our students have full-time jobs and children. They need their BCC world to be in one place–and accessible anywhere, anytime through their mobile devices."
— Shawn Tivnan, Assistant Director of Web Services
From the moment Bristol Community College decided to create a mobile app to engage the 9,000 students attending its four campuses in southeastern Massachusetts, the college has been committed to helping every student achieve more through unified mobile access to institutional resources.
“Our students have full-time jobs and children. They need their BCC world to be in one place–and accessible anywhere, anytime through their mobile devices,” explains Shawn Tivnan, Assistant Director of Web Services.
With that vision in place, Bristol applied for and received a Title III grant to create the “connected college,” says Tivnan. “Our goal was to create an app that lets students do everything they can do from a computer and more. “
To achieve that, the app incorporates the college’s student information and learning management systems – and its Bookstore function makes book buying even simpler than a computer. With a single click, a student can put the books for each of their classes in a cart, then pick them up at the bookstore (operated by Follett), or have them delivered to their home.
Recently, in response to feedback from students who wanted to “get their email in there,” Tivnan integrated the college’s email system into the app. The IT team has also worked hard to drive adoption, encouraging e-learning students to download the app and regularly attending student nights to promote it.
In creating and expanding the app, IT has worked closely with the communications team to develop and apply consistent visual branding, reinforcing the engagement between students and the school. “You see our colors. You see our icon. You know it’s us,” says Tivnan.
He notes that the app is still a work in progress. Bristol plans to add the ability to register for classes, and is looking to integrate its SRS solutions, including a degree auditing program and a solution that identifies at-risk students.
For Bristol, this strategy of unified mobility is the only way to go. “Our students are juggling every minute of evey day,” Tivnan says. “We make it easier for them to stay engaged, and ultimately that will help us keep our retention rates among the best in the state.”
BCC’s Mobile Strategy
- Help every student achieve more
- Improve retention through increased student engagement
- Provide unified mobile access to BCC systems of record
- Enhance BCC brand through authentically mobile experiences
BCC’s IT Requirements
- Integrate with SIS, LMS, email and other campus systems
- Easy to brand, update, manage and expand
- Apple and Android native app
BCC’s Mobile Partner Requirements
- Ability to integrate with multiple back-end systems
- Flexibility to continually expand with new capabilities
- Tools to enable and simplify consistent branding