Privacy Policy

DubLabs Privacy Policy

This Privacy Policy governs the manner in which DubLabs, LLC collects, uses, maintains and discloses information collected from users (each, a “User” or “You”) and applies to the website located at http://www.dublabs.com and any other website owned and operated by DubLabs (collectively “Site” or “Sites”); and any of our mobile applications which run on our Unified Mobile Platform (collectively “App” or “Apps”). In this Privacy Policy, the terms “DubLabs,” “we,” and “us” refers to DubLabs, LLC. Sites or Apps that are owned and operated by DubLabs may contain links to websites that are owned and operated by other companies. This Privacy Policy does not apply to websites, mobile applications, and services that are owned and operated by third parties.

Information We Collect

As you use our Sites or Apps, we collect certain information about you and the services you use. The information we collect from a user using one of our Sites may be different than the information we collect from a user using one of our Apps. Further, the information we collect falls into two different categories: (1) information you give us; and (2) information we collect from you automatically when you use our Sites or Apps.

Sites – Information We Collect

  1. Information You Give Us
    1. We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users register on one of our Sites, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our Sites. The information you give us may include your first or last name, username, password, email address, postal address, phone number, demographics information, and any other information you choose to give us. Users may, however, visit our Sites anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
  2. Information We Collect Automatically
    1. When you use any of our Sites, we may collect information automatically about the services you use and how you use them. This information includes:
      1. Site Use Information– When you access any of our Sites, we may collect information about the device you used and how you use it. This information may include the type of device, your operating system, your browser (for example, whether you used Internet Explorer, Firefox, Safari, Chrome or another browser), your internet service provider, your domain name, your internet protocol (IP) address, any device identifier, the date and time that you accessed our service, the website that referred you to our website, the web pages you requested, the date and time of those requests, the actions you took while on our Site, and the subject of the ads you click or scroll over.
      2. Location Information– When you use a smart phone, other mobile device, or computer to access our Sites, we may collect information about your physical location. We may combine this information with other location-based information, such as your IP address and billing or postal code, to give you information about other services near your location on your mobile device. We may share your location information only with companies that help us provide you with services and help us understand how the services are being used.
  3. Web Browser Cookies
    1. Our Sites may use “cookies” to enhance User experience. Your web browser may place a cookie on your device for record-keeping purposes and sometimes to track information. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, some parts of the Site may not function properly.

Apps – Information We Collect

  1. Information You Give Us
    1. We may collect personal identification information when Users download and register one of our Apps. The information you give us may include your Student ID or other information, such as a temporary login code, which can be used to retrieve your Student ID and such Student ID is used for the purposes of notification and reporting. Users may, however, use our Apps anonymously. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain App related activities. As our App is related to an institution of learning (“School”) and is used by the User in conjunction with their School, the School is subject to certain privacy obligations with regards to student information (i.e. FERPA). We do not save or share any personally identifiable student information. We work with each School which licenses our Apps and the Unified Mobile Platform to assist such School remain compliant with all student privacy obligations.
  2. Information We Collect Automatically
    1. When you use or App, we may collect information automatically about the services you use and how you use them. This information includes:
      1. Device and Website Use Information– When you install one of our Apps or use a tablet, smart phone or other device to access any of our Apps, we may collect information about the device and how you use it. This information may include the type of device, your operating system (for example, whether you have an Android® or iOS® system), your browser, your internet service provider or wireless carrier, your internet protocol (IP) address, your device identifier (or UDID), the date and time that you accessed the App, the actions you took while using our App (the taps you make), if the user registers for push notifications, and the subject of any content, articles, or ads you click or scroll over.
      2. Location Information– When you use a smart phone or other mobile device to access our Apps or Sites, we may collect information about your physical location including use of your GPS location. We may combine this information with other location-based information, such as your IP address and billing or postal code, to give you information about other services near your location on your mobile device. We may share your location information only with companies or institutions (for example, a school) that help us provide you with services and help us understand how the services are being used.

How we use collected information

We may use the collected information in a variety of ways, including:

  • to run and operate our Site
  • to display content on the Site correctly.
  • to improve customer service
  • to respond to your customer service requests and support needs more efficiently.
  • to personalize user experience
  • to understand how our Users as a group use the services and resources provided on our Sites.
  • to improve our Site
  • to improve our products and services.
  • to send periodic emails
  • to respond to your inquiries, questions, and/or other requests.

Information stored on your device

We may store your username and password on your device to enable easier sign-in. In addition, some data may be cached on your device for a better user experience including recent content, frequently visited content, or other general information.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Sites or Apps. Some of our safeguards include firewalls, data encryption, physical access controls, and administrative informational controls. We may encrypt some information transmissions using the Secure Sockets Layer (SSL) protocol. While we have employed security technologies and procedures to assist safeguarding your personal information, no system or network can be guaranteed to be 100% secure.

Sharing your personal information

We do not sell, trade, or rent Your personal identification information to others. We may share or sell generic aggregated demographic information not linked to any personal identification with our business partners, trusted affiliates for the purposes outlined above. We may use third party service providers to help us operate our business, the Sites, the Apps, or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find other content on our Sites that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your continued use of the Sites or Apps acts as your acceptance to our updated privacy policy.

Your acceptance of these terms

By using any of our Sites or Apps, you signify your acceptance to this Privacy Policy. If you do not agree to this policy, please do not use our Sites or Apps. Your continued use of our Sites or Apps following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of any of our Sites, or your dealings with any of our Sites, please contact us at contact@dublabs.com.

This document was last updated on February 29, 2016